A member getting their issue resolved with help from the 88b customer support team in Chattogram
Whether it's opening an account, making a deposit, understanding bonuses, or learning the rules of betting — we've got you covered. 88b's Help Center is always here for you.
Average Resolution Time: 5 Minutes
A member getting their issue resolved with help from the 88b customer support team in Chattogram
Categories
Help with creating a new account, changing your password, updating your profile, and completing KYC verification.
Deposit rules, amounts, and troubleshooting for bKash, Nagad, Rocket, and bank transfers.
How to withdraw your winnings, processing times, and solutions to common withdrawal issues.
Learn all about the welcome bonus, cashback, free bets, and referral program.
Everything you need to know about betting on cricket, football, tennis, and more — rules, odds, and live betting explained.
Account security, Two-Factor Authentication, personal data protection, and fraud prevention.
Contact Us
We're always here when you need us. Reach out through whichever channel works best for you.
The fastest way to get help. On average, an agent connects within 2 minutes.
Now OnlineFor complex issues, send us a detailed email and we'll get back to you within 2–4 hours.
Fast ResponseBrowse our detailed guides and tutorials to troubleshoot issues on your own, whenever you need.
Detailed Guide
A delighted 88b member celebrating their win at the lucky draw promotion in Dhaka
Account Management
88bCreating an account on is simple. You can complete registration in just 3 steps using any Bangladeshi mobile number — the whole process shouldn't take more than 5 minutes.
Click the "Register" button in the top menu. Enter your mobile number, preferred username, and a strong password.
A 6-digit OTP will be sent to your mobile number. Enter it in the designated field. The OTP expires within 5 minutes.
Add your full name, date of birth, and preferred payment method. For KYC verification, upload a photo of your NID or passport.
Password Tips: Use a password of at least 8 characters that includes uppercase letters, lowercase letters, numbers, and special characters. Do not use your date of birth or mobile number as a password.
Deposit Methods
88bDepositing on is one of the easiest experiences among betting platforms in Bangladesh. You can deposit via three popular mobile payment methods — bKash, Nagad, and Rocket — and bank transfers are supported as well.
| Payment Methods | Minimum | Maximum | Processing Time |
|---|---|---|---|
| bKash | ৳100 | ৳50,000 | Instant |
| Nagad | ৳100 | ৳50,000 | Instant |
| Rocket | ৳200 | ৳30,000 | 1–5 Minutes |
| Bank Transfer | ৳500 | ৳2,00,000 | 1–3 hours |
When making a deposit, always send to 88b's official payment number. Never send money to any outside number. If something goes wrong, make sure to save your transaction ID (TxID).
Withdrawal Rules
Withdrawals are just as straightforward as deposits. 88b's goal is to get your winnings to you as quickly as possible. Withdrawal requests via bKash and Nagad are typically processed within 15–30 minutes.
Your account must have completed KYC verification. Withdrawals are sent to the mobile number used during registration. Requests to send funds to a different number cannot be processed.
"I used to play on another app where withdrawals took two to three days. When I switched to 88b, I found my money arriving via bKash in just 20 minutes. That's the one reason I stay here."
— Karim Hossain, NarayanganjBonus Guide
88b's bonuses each come with their own terms and conditions. "Wagering requirement" refers to how many times you need to bet with the bonus before you can withdraw it. For example, a ×5 wagering requirement means you must place ৳5,000 in bets to withdraw a ৳1,000 bonus.
Make sure you entered the correct promo code at the time of deposit. If you don't receive your bonus within 24 hours, contact us via live chat and provide your deposit TxID.
Betting Guide
88bYou can bet on cricket, football, tennis, badminton, and over 20 other sports. Odds are a mathematical expression of winning probability — the higher the odds, the higher the potential payout.
You can place bets in real-time while a match is in progress. Odds change by the moment, so quick decisions matter. 88b's live betting interface works just as smoothly on mobile.
If a match is cancelled or left unresolved, the full bet amount is refunded. This is typically credited to your balance within 24 hours.
Security
88b's security infrastructure is protected by industry-standard SSL encryption. That said, there are a few precautions you should take on your end as well.
With Two-Factor Authentication enabled, no one can log into your account even if your password is compromised.
No 88b staff member will ever ask for your password. If someone does, it's a scam.
Logging in on a public network puts your account information at risk of being stolen.
You'll receive an SMS notification whenever your account is accessed from an unrecognized device.
Warning: If you receive bonus offers from a Facebook page or WhatsApp group claiming to represent 88b, it may be a scam. Only use the official website.
An enthusiastic 88b member enjoying betting on Bangladesh cricket matches
FAQs
A satisfied 88b member from Rajshahi sharing their success story
Need More Help?
Our Bengali-speaking agents are available on live chat 24 hours a day, 7 days a week.